We provide pants and jeans alteration service (length). Goods are not refundable and exchangeable once the alteration is done.
Exchange, Return & Refund
Exchange

Briefs and Boxer Briefs are not exchangeable or refundable.

Products purchased can only be exchangeable for the correct size of the same items.



Return


If the products you have received are faulty, defective or different from your purchased, kindly inform us immediately and return must be made within 7 days from the day you acknowledged receipt of such parcel.



Refund

After the return application has been verified or when the products you placed are out of stock, HOT SHOP will process for the refund within 7 working days.
 
Kindly email the Return Application Form in the following format:

Name     :
Email Address     :
Contact No.     :
Order ID     :            
Product Name     :
Price     :
Reason     :
Bank Account Details     :          
                         
Once you have completed the form, kindly email it to

 
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